Shipping Policy

Effective Date: December 27, 2024

Welcome to Peppi Beauty, where we prioritize delivering your beauty products with care and efficiency. Please review our shipping policy to understand our procedures, delivery options, and important guidelines to ensure a smooth experience.

For assistance, contact us:

1. Order Processing Times

  • Orders are processed within 1–3 business days upon payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-demand periods, such as holidays or sales, processing times may extend slightly due to increased order volumes.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

  • Standard Shipping:

    • Delivery within 5–7 business days.

  • Expedited Shipping:

    • Delivery within 2–3 business days.

  • Overnight Shipping:

    • Next business day delivery for orders placed before 12 PM EST.

Shipping Costs:
Shipping fees are calculated based on the weight of your order, delivery location, and the selected shipping method. The total cost will be displayed during checkout.

3. Shipping Coverage

We currently ship to all 50 states in the United States, including Alaska and Hawaii.

  • Alaska and Hawaii: Orders may require additional transit time.
  • At this time, we do not offer international shipping.

4. Order Tracking and Notifications

Once your order is shipped, you will receive an email with:

  • Your tracking number.
  • A link to the courier’s platform to monitor your shipment in real-time.

You can also log in to your account on https://peppibeauty.com to view your order status and tracking details.

5. Delayed or Missing Shipments

While we strive for timely delivery, occasional delays may occur due to unforeseen circumstances.

If your shipment is delayed or missing:

  • Contact us at info@peppibeauty.com or call 240-863-5179.
  • Our team will work with the courier to locate your package and provide a resolution.

6. Address Accuracy

To avoid delivery issues, please ensure that your shipping address is accurate and complete at checkout.

  • Orders with incorrect or incomplete addresses may be delayed or returned.
  • If you notice an error in your shipping information, contact us immediately for assistance.

7. Shipping During Peak Periods

During peak seasons, such as holidays or major sales, delivery times may be extended due to higher order volumes. Placing your orders early is recommended to ensure on-time delivery.

8. Packaging and Sustainability

We take care to package your products securely to ensure they arrive in perfect condition. Whenever possible, we use eco-friendly materials to reduce our environmental impact.

9. Returns and Refunds

For information on returning or exchanging items, please refer to our Return and Refund Policy.

Thank you for choosing Peppi Beauty for your beauty needs. We are committed to providing you with exceptional service and a flawless shopping experience.