Payment Policy

Effective Date: December 27, 2024

At Peppi Beauty, we are dedicated to providing a seamless, secure, and flexible payment experience. This policy outlines the accepted payment methods, security measures, and procedures for resolving payment-related inquiries.

For assistance, please contact us:

1. Accepted Payment Methods

To accommodate your preferences, we accept the following payment options:

  • Credit/Debit Cards:
    • Visa, MasterCard, American Express, and Discover
  • Digital Wallets:
    • PayPal, Apple Pay, and Google Pay
  • Gift Cards or Store Credit:
    • Peppi Beauty gift cards or store credit issued through promotions or refunds

2. Payment Security

Your payment information is handled with the highest level of security.

  • All transactions are encrypted using SSL (Secure Socket Layer) technology to safeguard your data.
  • Payments are processed through trusted third-party gateways, and your payment details are never stored on our servers.
  • If you detect unauthorized activity, contact your bank or payment provider immediately and notify us at info@peppibeauty.com.

3. Payment Authorization

  • At the time of purchase, your payment method may be pre-authorized to verify the availability of funds.
  • Final charges will be processed when your order is confirmed and ready for shipment.

4. Billing Information

To avoid delays, ensure that the billing address matches the address associated with your payment method.

  • Orders with mismatched billing information may be delayed or canceled.

If you experience any billing issues, please contact us at info@peppibeauty.com or call 240-863-5179.

5. Failed Transactions

If your transaction fails:

  • Verify your payment details, including the card number, expiration date, and CVV.
  • Ensure your payment method has sufficient funds.
  • Check with your bank or payment provider for any restrictions or declined payments.

If the issue persists, reach out to us for support.

6. Refunds and Adjustments

Refunds are issued to the original payment method used for the purchase.

  • Credit/Debit Card Refunds: Typically processed within 5–10 business days.
  • PayPal or Digital Wallet Refunds: Typically processed within 1–3 business days.
  • Gift Cards or Store Credit: Issued immediately upon refund approval.

For additional details, refer to our Return and Refund Policy.

7. Taxes and Fees

  • Applicable sales taxes are calculated and displayed at checkout based on your shipping address.
  • Additional charges, if any, will be clearly outlined before you confirm your purchase.

8. Fraud Prevention

To protect against fraudulent transactions:

  • Orders flagged as high-risk may require additional verification.
  • We reserve the right to cancel any order suspected of fraud or unauthorized activity.

9. Promotions and Discounts

  • Only one promotional code or discount can be applied per order unless otherwise stated.
  • Gift cards and store credit cannot be combined with promotional discounts.

10. Contact Us

If you have questions or concerns about your payment, please reach out to us:

We are here to ensure your shopping experience with Peppi Beauty is smooth, secure, and enjoyable.

Thank you for choosing Peppi Beauty – Your Trusted Beauty Partner!